Returns for refund are not accepted after 30 days from the date of purchase. Returned Products must be new, unused, and contain all original packaging and accessories (including all product manuals/instructions). Any product that has been misused or that shows any signs of extensive use will not be refunded.
You are required to return any Products to us, at your own cost, to the returns address we stipulate and in accordance with any instructions we give you. We will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund.
Unauthorized returns or returning a product to us that is not in resalable condition risks forfeiture of product. We are not responsible for return shipment lost in transit. We are unable to issue refunds or accept returns for products purchased from a retail store.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.